Privacy & Cookie Policy
Last updated: 29 July 2026
This policy explains how Premier Locksmith, a trading name of PRO LOCKSMITH 24/7 LTD (registered in England & Wales, company number 15388418, registered office 5 Addiscombe Road, Watford, WD18 0ND), handles personal data and cookies. For UK data protection law, the company is the data controller.
1. Information we collect
- Contact and enquiry information provided when you call or contact us, including your name, phone number, address and details of the locksmith work required.
- Technical and usage information collected through cookies and similar technologies, including device type, approximate location and interaction with advertising or website pages.
2. How we use information
- To respond to enquiries and provide locksmith services.
- To administer bookings, payments, job records and customer support.
- To measure and improve advertising performance, only where consent has been given for optional cookies.
- To comply with legal, accounting and regulatory obligations.
Lawful bases may include taking steps before a contract, performing a contract, legitimate interests, consent and compliance with legal obligations.
3. Cookies and similar technologies
Non-essential advertising and measurement cookies are denied until you select “Accept”. Google Consent Mode is used to communicate your choice.
| Cookie / technology | Purpose | Type |
|---|---|---|
| cookie_consent (local storage) | Remembers whether optional cookies were accepted or declined. | Essential |
| Google Ads / gtag.js, including _gcl_* where set | Measures advertising interactions and conversions after consent. | Advertising — consent required |
4. Managing your choice
You can decline optional cookies in the banner. To reset your preference, use the button below.
5. Sharing information
We do not sell personal data. Limited information may be shared with service providers that support website hosting, advertising, payments, communications, accounting or legal compliance. Providers must handle data securely and for the agreed purpose.
6. Retention
Enquiry and job records are retained only as long as reasonably necessary to deliver services, deal with disputes and meet legal or accounting requirements. Cookie retention depends on the relevant cookie or platform setting.
7. Your rights
Under UK data protection law, you may have rights to access, correct, delete or restrict your personal data, object to certain processing and request data portability. To make a request, call 0330 789 0813. You may also complain to the Information Commissioner’s Office.
8. Changes
This policy may be updated from time to time. The date at the top identifies the current version.
9. Contact
PRO LOCKSMITH 24/7 LTD, 5 Addiscombe Road, Watford, WD18 0ND. Phone: 0330 789 0813.